Members are not getting dragged

been using restrocord for a while now had no problems but this past few days l cant drag so when l put guild ld and member role ld and add the bot to the server l need to drag on l put it over every role just like before and click drag it says its dragging but it aint dragging l tried resting bot token and secret and been trying for 2 days now and the drag wont come.

There may be problems with your server and role ID being incorrect or invalid. Could you please provide the verification link to help troubleshoot the issue?